Frequently Asked Questions

Most Frequently Asked Question
Conference
Becoming a Speaker at LFI
Current Exhibitor Questions and Opportunities
Registration
Travel Services


Most Frequently Asked Question:

Q: When and where is the next LIGHTFAIR INTERNATIONAL?

A: LIGHTFAIR INTERNATIONAL 2004 will be held at Las Vegas Convention Center in Las Vegas, Nevada during the following dates:

Daylighting Institute, March 29-30, 2004
LIGHTFAIR Institute, March 29-30, 2004
Workshops, March 30, 2004
Tradeshow & Conference, March 31-April 2, 2004


Conference:

Q: What are the dates and times of the Conference Program?

A: LIGHTFAIR INTERNATIONAL 2004 will begin with the Daylighting Institute and the LIGHTFAIR Institute for two consecutive days starting on Monday, March 29 Tuesday, March 30, 2004. The Workshops will be held on Tuesday, March 30, 2004. The Daylighting Institute and LIGHTFAIR Institute will consist of 2-Day (consecutive) Courses and the Workshops will consist of half-day and full day Workshops running from 9:00 AM - 12:00 PM, 1:00 PM - 4:00 PM or 9:00 AM 4:00 PM. The Conference Seminars, running in conjunction with the Trade Show, Wednesday, March 31 Friday, April 2, 2004, will consist of the New Product Showcase & Awards Presentation and 27 seminars. The seminars run between the hours of 8:30 AM - 5:30 PM, with all sessions totaling an hour and a half each. See Conference Schedule for further details.

Q: Where is the Conference (Daylighting Institute, LIGHTFAIR Institute, Workshops and Seminars) located?

A: The LFI Institute, Daylighting Institute and Workshop locations to be determined. All Seminars will be located on-site at the Las Vegas Convention Center. See Schedule at a Glance for details.

Q: What are the levels of Seminars and who are the Presenters?

A: The course levels range from General Interest to Intermediate to Masters. Each individual seminar will be appropriately placed within several defined Seminar Tracks. The Conference will be comprised of top industry and academic speakers from around the globe. See Conference Schedule for details.

Q: Does the Conference Program offer CEU Credit?

A: Yes, the LIGHTFAIR INTERNATIONAL 2004 Conference provides AIA, ASID, IIDA, IESNA, and IFMA accreditation for individual Daylighting Institute courses, LIGHTFAIR Institute courses, Workshops and Seminars (upon receiving approval from each association). Details about receiving accreditation will be provided to the participant on-site, at the time of the Daylighting Institute, LIGHTFAIR Institute, Workshop and/or Seminar.

Q: What are the Conference costs?

A. (Please see
Event Pricing section.)

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Becoming a Speaker at LIGHTFAIR INTERNATIONAL 2004:

Q: How can I speak, or be considered to speak at the LIGHTFAIR INTERNATIONAL Conference?

A: We are always looking for good speakers. To be added to the Call for Speakers database, to receive the official Call for Speakers brochure, which is mailed in July of each year, please send your contact information to: tiffanyw@lightfair.com.

Q: Who sponsors LIGHTFAIR INTERNATIONAL?

A: LIGHTFAIR INTERNATIONAL is sponsored by the International Association of Lighting Designers (IALD, www.iald.org) and the Illuminating Engineering Society of North America (IESNA, www.iesna.org), and the event is produced and managed by AMC, Inc. (www.americasmart.com).

Q: Who do I contact for information?

A: For LIGHTFAIR INTERNATIONAL Exhibit information, contact Libby Morley, Vice President, Trade Shows, at 404-220-2215 or e-mail libbym@lightfair.com, or Eva Behrendt, Trade Show Manager at 404-220-2218 or email evab@lightfair.com. For Marketing Information, contact Renee Gable, Vice President, Conference & Marketing, at 404-220-2217 or e-mail reneeg@lightfair.com; for Conference information, contact Lauren McGarity, Conference & Marketing Coordinator, at 404.220.2221 or email laurenm@lightfair.com. For general information, contact April McAllister, Tradeshows Coordinator at 404-220-2004 or email aprilm@lightfair.com. To reach the IALD, call 312-527-3677. To reach the IESNA, call 212-248-5000.

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Exhibitor FAQ:

Listed below are general Questions and Answers for current Exhibitors at LIGHTFAIR INTERNATIONAL 2004. For your reference, you will find that The Exhibitor Service Manual will provide the answers to all your questions. The Manuals will be sent out to current LIGHTFAIR exhibitors by mid December, 2003. Should you not find answers that you are looking for, please do not hesitate to call Show Management at 404.220.2218.

Q: What are the trade show hours?

A: Show Hours are:
Wednesday, March 31, 2004: Exhibit Hall Open 10:00 AM 6:00 PM
Thursday, April 1, 2004: Exhibit Hall Open 10:00 AM 6:00 PM
Friday, April 2, 2004: Exhibit Hall Open 9:00 AM 3:00 PM

Q: What time does the Trade Show close? When does Move-Out begin?

A: The trade show will close at 3:00 PM on Friday, April 2nd and move-out will begin immediately. Exhibitors will have access to the floor for the remainder of that day. Further details will be included in the Exhibitor Service Manual.

Q: When is the Exhibitor Service Manual distributed?

A: The Manual will be mailed to all current exhibitors by early December. (Please note that the manuals cannot be mailed to PO Boxes. A company street location address is necessary so please make sure that Show Management has your company's correct address on file.)

Q: How many Exhibitor Service Manuals am I entitled to receive?

A: Each exhibiting company will receive one copy of the LIGHTFAIR Exhibitor Service Manual. Unfortunately, we will not be able to provide all of your exhibiting subsidiaries with a copy of the manual. For your reference, however, you will find the entire manual posted on our website www.lightfair.com.

Q: What do I do if my country requires my company's staff members to have a "Letter of Invitation" to travel to LIGHTFAIR INTERNATIONAL?

A: Please email your request for a Letter of Invitation to Show Management. Show Management will email you the Letter of Invitation template which needs to be filled out with the EXACT information your country requires. This should include all staff members' names in ONE document. Upon receipt of this document, Show Management will send back the letter in the method required by your country; email, fax or hard copy sent on LFI letterhead. Please note this process takes 2 to 3 weeks for completion. Letters of Invitation cannot be generated after the date of February 13, 2004. For information on U.S. Visas, please visit the following website http://travel.state.gov/visa_services.html

Q: Can I set up my own booth?

A: Exhibitors may set their own booth but must be able to prove that they are full time employees of that company (more than just a business card is required, such as a company health coverage card, etc.) and must provide all of their own tools to erect the structure. (Note that this ability does NOT ALLOW electrical wiring or servicing of any type by Exhibitors. All electrical wiring and services must be performed by union electricians.) Exhibitors are not allowed to use hand tools to drill holes in the cement or permanently mount something with nuts and bolts to show management provided walls or facility walls. If labor is hired to build their booth it must be from the local union. Exhibitors are not allowed to use non-union labor but can appoint an independent contractor for set up. More details will be included in the Exhibitor Services Manual which will be sent to exhibitors in mid-December.
 
Q: What are VIP Passes?

A: VIP Passes are an excellent marketing tool to promote and advertise your company's presence at LIGHTFAIR as they are designed to be mailed to your top customers and prospects that you would like to invite to LIGHTFAIR. Each bearer of a VIP Pass receives free admittance to the show if registered prior to the official Pre-Registration deadline. After the deadline, the bearer is granted a 50% discount.

Q: How many VIP Passes will I receive?

A: The amount of VIP Passes that each exhibitor is entitled to receive is based on the total number of square feet of your booth space. A total of 100 VIP Passes per 100 square feet of exhibit space will be provided to each exhibitor.

Q: When will I receive my allotment of VIP PASSES?

A: As soon as we receive your final booth payment, you will receive your VIP PASSES. The Passes will be available to mail after December 1, 2003 to any exhibitor whose booth space is paid in full.

Q: What is my "Target Move-In Date"?

A: A target Move-In date is intended for any exhibitor is having his exhibit materials and crates delivered direct to show site instead of shipping in advance to the warehouse that Freeman Decorating offers. If a company is indeed shipping their freight in advance to the warehouse, the Target Move-In Date and time does not apply. Each Exhibitor is assigned a "Target Move-In Date" based on the two items the size of their booth space coupled with the location of the booth in the exhibit hall. This assigned date and time are designed to coordinate the hundreds of booths that must be moved into the Hall in a relatively short period of time. Missing or ignoring an assigned Target Move-In Date is not an option and will cause the exhibitor to incur a financial penalty. However, it is possible for a company to request from Freeman Decorating a change in their Target Date. They must do so in writing and the procedure to follow will be outlined in the 2004 Exhibit Service manual. Also, the Target Date Floorplan with dates and times will be provided in the Exhibitor Service Manual.

Q: What are the display rules and regulations for my type of booth?

A: The complete rules and regulations, including diagrams, will be available in the Exhibitor Service Manual under the Rules and Regulations section. However, the basic exhibit guidelines will be as follows:

Linear booths must adhere to the 9ft, 3in. height limitation and sidewalls can be no longer than 5 ft. in length and 4 ft. in height. Perimeter wall booths can have a back wall up to 12 ft. in height but sidewalls must follow the same guidelines as a standard linear booth. Island exhibits can go as high as 16 ft. and will also have ownership of the airspace above the exhibit for the hanging of signs.

Exhibitors are strongly encouraged to contact Show Management with any questions regarding their displays and be prepared to provide a diagram illustrating their current booth design.

Q: What do Las Vegas Union Laws dictate regarding materials handling on-site at The Las Vegas Convention Center?

A: The Freeman Company is the General Service Contractor and under union jurisdiction must be used for material freight handling, construction utilizing tools or any job requiring hanging signs or portions of booths.

Q: Can I serve food or beverages in my booth?

A: Yes. However, any food or beverages must be ordered via the on-site catering vendor at The Las Vegas Convention Center. Further details and a catering form will be provided in the Exhibitor Service Manual or you may contact Show Management with immediate questions.

Q: How do I avoid the long lines at Registration to obtain badges for my staff?

A: We encourage you to pre-register as many of your staff in advance as possible to minimize the amount of time spent on-site at Registration. You can pre-register on-line at this website after January 2004, or complete and return the Exhibitor Badge Registration Form to LIGHTFAIR INTERNATIONAL's official Registration Company and their contact information and Forms will be included in the Exhibitor Service Manual.

Another option is to register on-site during Exhibitor Move-In as Exhibitor Registration will be open at this time for your convenience. If you are ordering badges for your entire staff, you may leave your information and pick up the badges all at one time. Staff may also register for their own badges separately. Pre-ordered badges may be picked up at registration. NOTE: Any exhibitor wanting to attend a seminar, workshop or Special Event must register for that item separately as an attendee. This can be done online in advance or to avoid the crowds, during Exhibitor Move-In.

Q: HELP! My freight is missing... What do I do?

A: Please visit the Freeman Decorating Company service desk on-site for further assistance.

Q: How do I get my empty boxes/crates removed?

A: Please visit the Freeman Decorating Company Service Desk and request 'empty' labels. Remove all other labels, fill out the 'empty' labels and attach them to your boxes and crates. Once these are on your boxes, Freeman will take your boxes and crates and store them until the end of the show.

Q: How do I get electricity in my booth/or the electricity for my booth isn't on yet, what do I do?

A: While on-site, please visit the Edlen Electrical Service desk. To pre-order electrical service, complete the Edlen Electrical Form found in your Exhibitor Service Manual.

Q: Can I order telephone /internet service set up for my booth?

A: To order telecommunications services on-site, please visit the Las Vegas Convention Center service desk or refer to the 'Telecommunications' section of the Exhibitor Service Manual to pre-order this service and save time and money.

Q: How do I obtain a lead retrieval machine?

A: Please refer to the Lead Retrieval Machine Order Form located in the Exhibitor Service Manual to save time and money or visit the web site of the Registration Company again, their contact information will be located in the Service Manual or you can talk with them on site at the show at their Service Desk.

Q: How do I get Audio Visual equipment for my booth?

A: Please refer to the AVW, Inc. Audio Visual Order Form in the Exhibitor Service Manual to save time and money or visit the on-site service desk.

Q: How do I get floral arrangements or plants?

A: Please refer to the TLC Floral Order from located in your Exhibitor Service Manual to save time and money or visit the on-site service desk.

Q: How can I arrange for security for my booth?

A: A Security Service Order form can be found in the Exhibitor Service Manual or you may visit the on-site service desk.

Q: Can I request the services of an on-site photographer?

A: Yes. Please contact Oscar & Associates Photography via the pre-show order form located in the Exhibitor Service Manual or visit their on-site service desk.. If you are using an outside photographer, you MUST obtain a release from the On-site Show Office to get past Event Security. NOTE: Only professional photographers with LIGHTFAIR badges will be permitted on the Exhibit Hall Floor. Personal photography of any kind is strictly prohibited and Show Management reserves the right to confiscate any suspicious, film, video or equipment.

Q: Can I order cleaning services for my booth?

A: Please refer to the appropriate order forms located in the Exhibitor Service Manual or visit the on-site service desk. When ordered, your booth will be cleaned each morning before the show opens. See the Carpet & Cleaning Brochure in your Exhibitor Service Manual for further details.

Q: The booth next to mine is too loud or their lights are too bright. What do I do?

A: Contact a LIGHTFAIR INTERNATIONAL Floor Manager or go to the Show Office and request to speak with one.

Q: Where do I order carpet, furniture, chairs, etc.?

A: Please refer to the section of your Exhibitor Service Manual dedicated to the Freeman Decorating Company for your complete event service needs to pre-order and save time and money. You may also visit the Freeman Service Desk on-site.

Q: I need some wires taped down/or a bump covered in my booth.

A: Please visit the on-site Freeman Service Desk to request assistance.

Q: What is the New Product Showcase and how does my company submit an entry?

A: The New Product Showcase Award Program is open to all exhibiting manufacturers whose products meet the entry criteria (to be provided in an official entry form) This highly publicized, highly attended event spotlights emerging technologies and innovative applications throughout the architectural and commercial lighting industry. Look for the submittal form to be mailed in January 2004.

Q: What are the IMAGE AWARDS and how does my company submit an entry?

A: The Image Awards is a prestigious award program designed for all exhibiting manufacturers. The Image Awards recognizes your company's outstanding creative achievements in pre-event marketing and publicity efforts to announce your participation at LIGHTFAIR INTERNATIONAL. As you create your marketing material keep the IMAGE AWARDS in mind and submit your material when you receive your entry form by mid February.

Q: How do I become a speaker at the conference program?

A: If you are interested in becoming a speaker, please contact Lauren McGarity at (404) 220-2221 or email her at laurenm@lightfair.com. We will need your contact information and will be sending you a "Call for Speakers" Form in the mail. Call for Speakers submittal Forms for the 2005 event will be mailed in late summer of 2004.

Q: How do I obtain an Event Directory?

A: The Event Directory and the Addendum will be distributed at Registration and at the Information desks in the Lobby Registration Areas during the four-day event.

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Registration:

Q: What is the Pre-Registration deadline?

A: The Pre-Registration deadline is March 15, 2004

Q: How do I register for LIGHTFAIR INTERNATIONAL?

A: Registration for LIGHTFAIR INTERNATIONAL 2004 will open in January 2004, and can be done online at www.lightfair.com, by phone, fax or mail.

Q: Can anyone register for LIGHTFAIR INTERNATIONAL?

A: LIGHTFAIR INTERNATIONAL is open to Industry Professionals and is geared toward Architects, Consultants, Electrical Contractors, General Contractors, Lighting Distributors, Electrical Distributors, Educators, Electrical Engineers, Engineers, Facility Managers/Owners, Government Employees, Interior Designers, Landscape Architects, Architectural Lighting Designers, Theatrical Lighting Designers, Lighting Retailers, Manufacturers, Representatives, Retail End-Users, Students, Utility Professionals, Visual Merchandisers and more. Accordingly, all registrants are required to provide appropriate demographic information as part of the
registration process. Children under the age of 12 are not permitted to attend any LIGHTFAIR INTERNATIONAL functions.


Travel Services:

Q: Where can I find a list of hotels and prices?

A: Go to Housing on-line to see a list of hotel and to register on-line!

Q: How do I make my airline reservations?

A: Go to Airfare for details.

Q: Are complimentary shuttle buses provided?

A: Yes! See Shuttle bus information for details.

Q: Where can I find additional information about travel?

A: For additional helpful information about travel and things to do in New York, please refer to our
General Travel Information page.

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